{"id":13452,"date":"2023-08-03T21:22:26","date_gmt":"2023-08-03T20:22:26","guid":{"rendered":"https:\/\/jonhorsman.com\/?page_id=13452"},"modified":"2023-09-05T21:29:35","modified_gmt":"2023-09-05T20:29:35","slug":"itil-v3-information-technology-infrastructure-library","status":"publish","type":"page","link":"https:\/\/www.jonhorsman.com\/index.php\/itil-v3-information-technology-infrastructure-library\/","title":{"rendered":"ITIL V3 Information Technology Infrastructure Library"},"content":{"rendered":"

ITIL V3 Information Technology Infrastructure Library<\/a>
\nFoundation Certified<\/h1>\n

ITIL V3<\/h2>\n

ITIL v3 is the third version of the\u00a0Information Technology Infrastructure Library<\/a>, a globally recognized collection of best practices for managing information technology (IT<\/a>).<\/p>\n

The original version of ITIL was a manual published in the 1980s to help government IT departments in the United Kingdom establish a framework for\u00a0best practices<\/a>. While ITIL v2 remained strongly focused on basic IT operations, ITIL v3 emphasizes the concept that IT is a service that supports business goals.<\/p>\n

The ITIL v3 framework is broken into five sections:<\/p>\n

    \n
  1. ITIL service strategy<\/b>\u00a0– specifies that each stage of the service lifecycle must stay focused upon the\u00a0business case<\/a>, with defined business goals, requirements and service management principles.<\/li>\n
  2. ITIL service design<\/b>\u00a0– provides guidance for the production and maintenance of IT policies, architectures and documents.<\/li>\n
  3. ITIL service transition<\/b>\u00a0– focuses upon\u00a0change management<\/a>\u00a0role and release practices, providing guidance and process activities for transitioning services into the business environment.<\/li>\n
  4. ITIL service operation<\/b>\u00a0– focuses upon delivery and control process activities based on a selection of service support and service delivery control points.<\/li>\n
  5. ITIL continual service improvement<\/b>\u00a0– focuses upon the process elements involved in identifying and introducing service management improvements, as well as issues surrounding service retirement.<\/li>\n<\/ol>\n

    IT professionals can be accredited under four levels for ITIL v3: Foundation, Intermediate, Expert and Master. The Foundation level covers the terminology and basic concepts of ITIL as a whole, while the higher levels go into greater depth for each of ITIL’s five major topics.<\/p>\n

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     <\/p>\n","protected":false},"excerpt":{"rendered":"

    ITIL V3 Information Technology Infrastructure Library Foundation Certified ITIL V3 ITIL v3 is […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-13452","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/pages\/13452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/comments?post=13452"}],"version-history":[{"count":0,"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/pages\/13452\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.jonhorsman.com\/index.php\/wp-json\/wp\/v2\/media?parent=13452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}